We charge AED 25 on orders below AED 99. However delivery charges may vary based on location, weight and delivery service.
The primary responsibility for warranty services rests with the principal supplier or manufacturer. The warranty’s only applicable within the UAE.
To file a warranty claim please email us a copy of your invoice along with a scan of the warranty card (as applicable to Yato, Starex, Makita and Stanley power tools).
You can reach us at [email protected] or +971 4 3391929.
You can call or contact us directly and we can explain the procedure depending on which brand of tool or product you have. Alternatively, in order to speed up the repair process, you can directly contact the respective service centers across the UAE. Please see below a list of the most commonly requested service centers:
For Yato or Starex Power Tools kindly contact us by email or phone or visit any of our stores with a copy of your invoice and warranty card.
Makita Service Centre
Deira : 04-2227138
Al Quoz : 04-3410778
Sharjah : 06-5333658
Abu Dhabi : 02-5556002
Al Ain : 03-7211299
Abu Dhabi - 00971-2-6726131
Ajman - 00971-6-7435725/ 7438317
Al Ain - 03-7216690
Dubai - 00971-4-8127400/ 8127406
Ras Al Khaima - 00971-7-2277095
On the log in page click forgotten password. Enter your email address and we will send you a link to reset your password. Click that link and type your new password
Yes, but only if it’s still being processed by us. You can get in touch with us at +9714-3391929 to amend some of your order details including: