Returns & Exchanges

You have 30 days from the date of purchase to return any item that meets our return policy.

• We’ll refund an item(s) that is accompanied by the original proof of purchase such as your receipt or tax invoice
• The returned item(s) must be in good and unused condition, in its original sealed packaging and with all paperwork, parts and accessories that came along with it
• We'll offer your full refund via your original payment method

The following products and services are non-refundable and non-exchangeable:

• Special order or customized items (example: Paint, products sold per metre, cut timber)
• Damaged or used items, which are no longer in a sellable condition
• Installed and assembled items, except for faulty items
• Delivery charges, except for faulty items

You can return the Item(s) at your nearest Speedex store

If you notice any visible damage to the item on delivery, refuse the delivery and call us at 04-3391929 or whats app us at +971524455300.

If you find the item is damaged after you’ve opened it, immediately return it to your nearest Speedex store

You can return promotional or bundled items, but you’ll also have to return any free or discounted product that came along with the original item. We don't offer a partial refund on a promotional bundle.

Your refund will be processed via your original payment method.

The whole process right from receiving your returned item(s), to running a check on the item(s) and your bank processing the return will roughly take 2 to 3 weeks.

The VAT amount will be included in your total refund amount. Make sure to show your proof of purchase - receipt or tax invoice - when returning your item(s).

Yes, you can return the item(s) within 30 days of purchase and get a refund as long as it meets our Returns & Refund policy. However, any shipping, handling & related costs will not be included in this refund and will have to borne by you.

No, once the set is assembled and delivered, it shall not be taken return or exchanged. However if not asked to assemble and if the item is in their original condition, unassembled, unused, and returned in their ORIGINAL PACKAGING to the store, we can exchange or refund, there is a 15% handling fee on item that have been ordered and then canceled.